FAQ

We include all PC break/fix issues including all hardware and software concerns pertaining to workstations, servers, mobile devices, and networking.  Regular management meetings and preventative maintenance also are covered. • Regular strategic meetings • Unlimited break/fix helpdesk • Server/Workstation/Printers/Network Equipment/Mobile Devices • Preventative Maintenance & Updates • Real-time network Logging/monitoring

Time spent on something outside of break/fix can be billable, such as large projects. vBit will never perform any billable work without getting approval first.

We do not bill our IT support customers for support tickets that require on-site service.

Yes, we are partnered with many popular hardware and software vendors. Please Contact Us (https://vbit.ca/contact-us)to inquire about specific product availability or if you need a recommendation.

No. vBit partners with companies in many industries including legal, retail, hospitality, healthcare, entertainment & engineering to name a few.

We work with clients who have 2 computers up to clients with 500 computers. vBit can build a solution to meet your requirements, regardless of size.

Yes.  We have a team of developers that can build a custom solution, website or application to meet your project requirements. Please Contact Us (https://vbit.ca/contact-us)to submit your project requirements.