
FAQ
Here’s what you need to know about the vBit experience

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We include all PC break/fix issues including all hardware and software concerns pertaining to workstations, servers, mobile devices, and networking.  Regular management meetings and preventative maintenance also are covered.
Regular strategic meetings
Unlimited break/fix helpdesk
Server/Workstation/Printers/Network Equipment/Mobile Devices
Preventative Maintenance & Updates
Real-time network Logging/monitoring
Time spent on something outside of break/fix can be billable, such as large projects. vBit will never perform any billable work without getting approval first.
We do not bill our IT support customers for support tickets that require on-site service.
Yes, we are partnered with many popular hardware and software vendors. Please Contact Us to inquire about specific product availability or if you need a recommendation.
No. vBit partners with companies in many industries including legal, retail, hospitality, healthcare, entertainment & engineering to name a few.
We work with clients who have 2 computers up to clients with 500 computers. vBit can build a solution to meet your requirements, regardless of size.
Yes.  We have a team of developers that can build a custom solution, website or application to meet your project requirements. Please Contact Us to submit your project requirements.